Refund policy

Refund & Return Policy

We value our customers and strive to provide the best shopping experience.

Returns are accepted only in case of:

• Damaged product

• Defective product

• Wrong item delivered

To be eligible for a return, the product must be unused, unopened, and in its original packaging.

Customers must contact us within 48 hours of delivery with clear images/videos of the issue.

Once approved, replacement or refund will be processed within 7–10 business days.

🚫 We do not accept returns for:

• Change of mind

• Personal care / cosmetic hygiene reasons

• Incorrect address provided by customer

For assistance, contact us at:
📧 support@yourstore.com